Las Flores Water Provides Uninterrupted Service Through Covid-19 Pandemic
We are committed to continuing to serve our shareholders during the COVID-19 Pandemic & will remain open. As an essential public service that remains operational, the company has taken steps to protect employees & shareholders & is following guidelines from Centers for Disease Control & Prevention.
§ NO IN-PERSON CUSTOMER SERVICE WITHOUT PRIOR APPOINTMENT. If you have an appointment, please be on time & always wear masks while in our premises.
§ If you have any billing questions, please call us during office hours.
§ If you need your balance due, please call us. DO NOT attempt to have a conversation through the door or ask to enter our office.
§ For the time being, we are asking our customers NOT to make their payments in person. Please use the payment drop box located outside our office. We also encourage you to make your payment by mail, ACH Direct Debit or online through SoftTelPay. PLEASE DO NOT ATTEMPT TO OPEN THE DOOR.
§ If you require a receipt for your payment, they will be delivered via email only.
We will continue to closely monitor the situation & do all we can to protect you & our employees. Thank you for your cooperation.